Skip to main content

One person at a time

Phone ettiquete
 
Calls are important. You need to make and reply.
When call must ask first if the receiver is in right situation to respond.
When taking a call do not hold caller for the other person.
When you are in a meeting with anyone do not take calls.
When you hold a person for the sake of answering next it gives impression that man who was already engaged with you is less important.
Systematic approach is important. Basic etiquette are important to make your business successful.
I never met any successful person not having phone manners.
On the other hand those less serious are complaint box, no manners, no systems, no etiquette.
The way a person handle his phone from that I guess seriousness of doing business.
On a given day a man was sitting with me we initiated a serious discussion, he took call in between and next I told him to decide first if the work in discussion is right for him.
A given day I made a call to my office colleague, project was very important and in between, when we were on peak of it she told me, perhaps, one incoming call is there I will call you later. One year passed she never returned the call on that matter. Its irresponsible behavior.
Bad etiquette may break your business. It shows you are not serious.
If you are an starter or thinking to start a business learn basics and first make rules for yourself.
When you do not have set rules you are bound to create mess.
One good friend of mine made life successful. From rag to rich she bought a car. I appreciate her courage and leadership. A day when I called she was driving. I asked to finish driving first. But reply was unfortunate, she told me, why to follow all rules of road. Of course, I didn't took pain of extending suggestion.
A person who think driving and talking together is fine is bound to cause catastrophe and she did that within 3 months of buying a new car.
If she may have made rules or followed them perhaps she may have gone bigger and by now may be have found place in business columns.
One task at a time, one person at a time...
When you learn to give 100% in daily life you make it a habit to give 100% to business too.
I never visit those restaurants again where table service ask anything else at the first instance. If I have ordered a dish serve me first once finished then you can ask.
When I am alone why are you trying to sell multiple orders in one go. That means you only mean sale not customer satisfaction.
Human is bound cause mistake; at times we are not able to give 100%, but we can always push us for betterment.

Comments

Popular posts from this blog

5 SEO tips to take your business to new level in New Year 2015

Greetings, Parties and Hangover are all over. Now its times to look back what you have achieved in past year(s), find your weak zones, make plans for improvements and take your business to new heights.

Irrespective of the kind of business and strategy you follow; SEO makes parts of every business. Better SEO means better business. To give your SEO strategy a boost here I am sharing 5 simple tips, you will found worth!

1. Look back 
Yes, you heard right. ‘Look back inside technical aspects of your website.’ Make a check thoroughly for anything broken inside, may be a social media button, a web page with error 404, robot issues or Google Analytics Conversion Errors. Make good use of Google Webmaster Tool to find any and all errors. Remember search engine downgrades even best of the websites for any errors in code whether error is caused by you or third party application.

How to brand your coaching business

Coaching institutes are one of the significant entity in business world. In India there are cities known for coaching centers like New Delhi, Kolakata, Mumbai, Kota, Trivandrum, Hyderabad, Guwahati, Chandigarh etc. List is huge. In major cities there are top banners those advertise at a very very very large scale. Then  there are mid sized those hire teachers while main boss sits behind the enclosures, then there are individuals who teach self and also hire some teachers basede on requirements. I have seen many coaching centers opening and closing gates in a few months and years. Normally common reasons cited are, students are not coming to us or we have faculty crunch or we don't have advertising budget, not making profits.
If you are going to open a coaching center or already have one its simple you mean to earn money and you need head counts, you need good teacher who work for less pay, this is undeniable fact. But did you ever thought what students need, what parents expect a…

Google Doodle- Srinivasa Ramanujan 125th Birth Anniversary

Google is celebrating Srivinavas Ramanujan's 125th birth anniversary today, December 22. On this day, 125 year ago this self made mathematician was born in Erode town of Tamil Nadu in India. Thanks to GH Hardy, who found genius in Ramanujan. And thanks to Google for reminding us an star was born on this day. Doodle shows mathematical theorems in the letters of the word GOOGLE being written by a small child, when i hit over Doodle it results into About 437,000 results (0.33 seconds) at the time of writing this article.