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Dear VIKRAM we miss you

You reached for the moon, we eagerly waited this side on earth to see you landing on Moon. We were excited, as every moment passed during descent we hold our breaths tightly. Our fingers were crossed and all of a sudden you gone out of sight from our computers. This is not easy to realize that a baby is lost early and we can do nothing. But you are brave, you are courageous and you are unique. My heart goes with you. And hope you are in good health and enjoying your new place the Moon. Miss you Vikram. Dear Team ISRO, undoubtedly you did everything possible to make the mission Chandrayaan 2 a success. Fail is fail. It's really painful. I was hopping to get a good news at the break of dawn. As the greatest Saint of all times Dr. APJ Abdul Kalam says, translate your dreams into action. Let's begin the journey again. All hearts and support goes to you. Hats of Sir Dr. K. Sivan and team ISRO. Kalam not smile so easily...... Same as you feel, wish and hope, I too pray for

Why CEOs should hear customer's voice

CEOs and Founders are busy professionals. Customer Care is not there job. That's why customer care staff is out there. Even there are Customer Care Companies to those companies outsource customer care Job. I have seen many small shops growing to company, from one man army expanding to team and then shutting down doors. I ran a blog successfully but later outsources it and its shut now. Outsourcing is not bad; if I speak against outsourcing and my employers read perhaps I would be first person to see the doors. Outsourcing for big companies is obvious and also when your tiny venture need continuous attention. I made my blog successful, but then my computer was never closed, it was part of my every moment. If you are an startup, a freelancer or someone looking to make something better, do not shy in outsourcing but be accessible to clients. If you are not accessible to customers, if you are thinking customer care is not your job or a Founder should not listen to complaints, you a

Why build a website when I have social media

Often non serious people quote the said headline because they are unsure about their business and own skills. So you do not become the next victim of misinformation here is this article. Well, you are popular on social media, perhaps you have hundreds of followers and still counting. You draws whole world attention. And you feel, why build a website when I can sale my products using social media. And its free too. Social Media has gone viral because its free. Many have made good use of it and made pretty good income during rise of social media. Those were the times when social media worked for social media. But nothing is permanent so does not social media. If you remember Orkut or ask someone senior to you what was this and you will know the answer. There was time when everyone found Orkuting. But now you can't see it. I see social media as Weed Grass, why, because it grows on its own, you just need to show up and it will expand. And remember weed grass is not useful. My bel